India’s leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion Serosoft is looking for an Sr. Implementation/Project Consultant.
Experience: 4+ years
- Knows about the entire SDLC process
- A clear understanding of the Project Vs Product delivery approach.
- Work with the Product delivery team for the delivery of client requirements, during and post-implementation.
- Follow project schedules
- Understand and perform data mapping.
- Responsible for module configuration and post configuration client scenario testing.
- Prototyping for scenario development.
- Provide functional training, during delivery and post-delivery support to customers over a voice call or in-person on ERP product.
- Efficient in handling and resolving client queries.
- Troubleshoot software and implementation issues, provide workaround and functional implementation guidance.
- Knows about the Change management process
- Excellent written & verbal communication skills.
- Possess strong cross-team/group/org collaboration skills
- Spreadsheet knowledge – Entry, Formulas & Analysis
- Business Process Understanding
- Self-starter & fast learner.
- Edtech experience is an addition benefits