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Business Analyst

Department: Product
Job Location: Indore
Experience: 3+ years

About the Role:
India’s leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion Serosoft is looking for an experienced Business Analyst for our dynamic team. The ideal candidate should have a strong background in analyzing business needs, designing solutions, and ensuring successful implementation to drive business growth.

Responsibilities : 

  • Requirement Elicitation and analysis workshops with clients to define business, process, functional, and data element requirements.
  • Designing Wireframes & prototyping for technically and functionally feasible solutions, based on product standards. 
  • Coordination with Technical and Non-Technical Stakeholders of the project.
  • Creating User stories and business cases for solution comprehension.
  • Consult and provide guidance with the best process, project scheduling, and resource availability for successful solution deliveries. 
  • Manage project schedules, define statements of work, analyze and manage -change control and change requests. 
  • Troubleshoot software and implementation issues, and provide workaround and functional implementation guidance. 
  • Gather business, process, and integration requirements. 
  • Research and analysis for product enhancement.
  • Product sprint planning, documentation & coordination with internal teams for timely delivery.
  • Quality Analysis & Functional Analysis of Product Features.
  • Functional training for internal teams & end-users.
  • Competitive analysis & product roadmap building.
  • Conduct client demos, PoC initiatives & client-facing solution documentation.

Requirements : 

  • Minimum  3 years of experience as a Business Analyst. 
  • Technical and Functional Expertise. 
  • Background as a Business Analyst in enterprise software products/services/applications (ERP).
  • Must possess strong cross-team/group/org collaboration skills; ability to foresee and analyze. 
  • Excellent Communication Skills.

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