About the role:
India’s leading Educational ERP Software company Serosoft, recognized as a Deloitte Fast 50 Company and ET Growth Champion, is currently seeking a Technical Business Analyst who will play a crucial role in evaluating and analyzing business processes, systems, and data to provide insights that drive decision-making and enhance overall organizational efficiency
Key responsibilities:
- Requirement Elicitation and analysis workshops with clients to define business, process, functional, and data element requirements.
- Designing Wireframes & prototyping for technically and functionally feasible solutions, based on product standards.
- Coordination with Technical and Non-Technical Stakeholders of the project.
- Creating User stories focused on technology and business cases for solution comprehension.
- Consult and guide with the best process, project scheduling, and resource availability for successful solution deliveries.
- Manage project schedules, define statements of work, analyze and manage -change control and change requests.
- Troubleshoot software and implementation issues, and provide workaround and functional implementation guidance.
- Gather business, process, and integration requirements.
- Research and analysis for product enhancement.
- Product sprint planning, documentation & coordination with internal teams for timely delivery.
- Quality Analysis & Functional Analysis of Product Features.
- Functional training for internal teams & end-users
- Competitive analysis & product roadmap building
- Conduct client demos, PoC initiatives & client-facing solution documentation
Qualification and skills:
- Bachelors in (CS/IT) or technical graduate.
- Minimum 1-2 years experience as a software developer preferably in Java who has transitioned to the Business Analyst role.
- Minimum 4 years of experience as a Business Analyst.
- Good understanding of System APIs.
- Basic understanding of Databases.
- Familiarity with the latest technology trends.
- Good understanding of Agile software development methodology.
- Good understanding of any one Product Management tool like JIRA, Aha, etc.
- Familiarity with any one UX Interface Design tool like Figma, Proto.io, Sketch, etc.
- Technical and Functional Expertise.
- Background as a Business Analyst in enterprise software products/services/applications (ERP).
- Must possess strong cross-team/group/org collaboration skills; ability to foresee and analyze.
- Excellent Communication Skills.