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Technical Business Analyst

Job Category: Non-Technical Technical
Department: Product
Job Location: Indore
Experience: 4+ years

About the role:
India’s leading Educational ERP Software company Serosoft, recognized as a Deloitte Fast 50 Company and ET Growth Champion, is currently seeking a Technical Business Analyst who will play a crucial role in evaluating and analyzing business processes, systems, and data to provide insights that drive decision-making and enhance overall organizational efficiency

Key responsibilities:

  • Requirement Elicitation and analysis workshops with clients to define business, process, functional, and data element requirements.
  • Designing Wireframes & prototyping for technically and functionally feasible solutions, based on product standards. 
  • Coordination with Technical and Non-Technical Stakeholders of the project.
  • Creating User stories focused on technology and business cases for solution comprehension.
  • Consult and guide with the best process, project scheduling, and resource availability for successful solution deliveries. 
  • Manage project schedules, define statements of work, analyze and manage -change control and change requests. 
  • Troubleshoot software and implementation issues, and provide workaround and functional implementation guidance. 
  • Gather business, process, and integration requirements. 
  • Research and analysis for product enhancement.
  • Product sprint planning, documentation & coordination with internal teams for timely delivery.
  • Quality Analysis & Functional Analysis of Product Features.
  • Functional training for internal teams & end-users
  • Competitive analysis & product roadmap building
  • Conduct client demos, PoC initiatives & client-facing solution documentation

Qualification and skills:

  • Bachelors in (CS/IT) or technical graduate.
  • Minimum 1-2 years experience as a software developer preferably in Java who has transitioned to the Business Analyst role.
  • Minimum 4 years of experience as a Business Analyst.
  • Good understanding of System APIs.
  • Basic understanding of Databases.
  • Familiarity with the latest technology trends.
  • Good understanding of Agile software development methodology.
  • Good understanding of any one Product Management tool like JIRA, Aha, etc. 
  • Familiarity with any one UX Interface Design tool like Figma,, Sketch, etc.   
  • Technical and Functional Expertise. 
  • Background as a Business Analyst in enterprise software products/services/applications (ERP).
  • Must possess strong cross-team/group/org collaboration skills; ability to foresee and analyze. 
  • Excellent Communication Skills.

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